GENERAL SHIPPING INFO 

Orders are processed Monday - Friday, excluding federal holidays. Check your confirmation email for your tracking number or follow the steps below to track your order from your account: 


CAN I CHANGE OR CANCEL AN ORDER I JUST PLACED? 

We're not able to change or cancel orders after they are placed, they process too quickly.


ARE YOU GETTING THIS BACK IN STOCK? 

We may be! The best way to find out is to enter your email address in the box at the bottom of this screen and subscribe to our newsletter to receive updates on products, access to exclusive deals, and more. 


I GOT MY ORDER AND SOMETHING'S WRONG, WHAT DO I DO? 

If you are not 100% satisfied, we will need to be notified within 5 days of receipt of your order. If the item is defective, damaged, or incorrect you will need to provide a photo when you contact customer service. Email us at clientcare@movenkd.com. NKD Activewear is not responsible for lost or stolen packages. 


HOW CAN I RETURN OR EXCHANGE AN ITEM? 

NKD Activewear garments are non-returnable but are exchangeable. Exchanges are not guaranteed. Reach customer service to receive an RMA# - Shipping and handling fees apply. 


I GOT MY PACKAGE BUT THERE’S A FEE. WHAT’S THE DEAL?

Customs fees are set by your country. You are responsible for the additional fees.